Privacy policy.


Effective Date: February 1st, 2025

Lash City ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

b. Non-Personal Information:

  • Browser type and version

  • Device information

  • IP address

  • Pages viewed and time spent on our website

c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site performance, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders

  • To provide customer support

  • To send updates, newsletters, and promotional materials (with your consent)

  • To improve website functionality and user experience

  • To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Trusted third parties who assist us with payment processing, shipping, and website hosting.

  • Legal Requirements: Authorities when required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.

5. Your Rights

As a visitor or customer, you have the following rights:

  • Access and Update: Request access to or updates of your personal information.

  • Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails.

  • Delete Data: Request the deletion of your personal information, subject to legal and operational requirements.

To exercise these rights, please contact us at contact@lashcityusa.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for the latest information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Lash City
10 South Street
Warwick, NY
Email: contact@lashcityusa.com
Phone: 845-986-4880